Customer Care

Return Policy

We want you to love every piece. If something isn't right, we're here to help.

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.

Sale items and limited-edition drops are final sale and not eligible for return or exchange.

How to Start a Return

Email us at jasnicole1124@gmail.com or call (862) 846-2250 with your order number and reason for return. We will respond within 2 business days with instructions and a return shipping label.

Once we receive and inspect your item, your refund will be processed to the original payment method within 5–7 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery at jasnicole1124@gmail.com or (862) 846-2250 with a photo of the item and your order number. We will make it right at no cost to you.

Shipping Costs

Return shipping is the responsibility of the customer unless the item is damaged or incorrect. We recommend using a trackable shipping method as we are not responsible for lost return packages.

Questions? Email jasnicole1124@gmail.com or call (862) 846-2250

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